Job Vacancy:
Customer Service Advisor

Are you friendly, patient, and passionate about helping customers? At Lily Liverpool, we pride ourselves on offering warm, reliable and professional service to everyone who shops with us. We are looking for a Customer Service Advisor to join our growing team.

Responsibilities

• Support customers with enquiries regarding orders, sizing, delivery and returns.

• Handle emails and customer messages with professionalism and care.

• Maintain accurate records of customer interactions.

• Collaborate with the operations team to resolve issues and improve customer satisfaction.

• Ensure a positive and seamless experience for every customer.

Requirements

• Previous experience in customer service is preferred.

• Excellent communication skills, both written and verbal.

• Strong problem-solving skills and attention to detail.

• Ability to remain calm and helpful in fast-paced situations.

• Genuine passion for fashion and customer experience.

Benefits

• Competitive salary package.

• Opportunities for growth within a fast-developing brand.

• A supportive and friendly team environment.

• Staff discounts on our latest collections.

If you believe you’re the right fit for this role, please send your CV to support@lilyliverpool.co.uk.
We look forward to hearing from you!

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Job Vacancy:
Retail Sales Associate 

Do you have a natural talent for styling and a passion for customer care? Lily Liverpool is seeking an enthusiastic Retail Sales Associate to provide exceptional in-store experiences and help customers feel confident in their style choices.

Responsibilities

• Welcome customers with a friendly and professional attitude.

• Provide personal styling advice and assist customers with size and fit.

• Keep product displays tidy, appealing and aligned with brand standards.

• Support daily store activities, including stock handling and customer checkouts.

• Deliver excellent service both in-store and through customer enquiries.

Requirements

• Experience in retail or fashion is preferred.

• Confident communicator with a warm personality.

• Strong understanding of fashion trends and styling.

• Ability to help customers find pieces that match their taste and needs.

• Flexibility to adapt to varying workloads and customer flow.

Benefits

• Work in a stylish, inspiring environment.

• Competitive salary and employee discounts.

• Opportunity to grow and learn within the fashion retail industry.

• Supportive colleagues and a positive team spirit.

To apply, please send your CV and a short cover letter to support@lilyliverpool.co.uk.

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Job Vacancy:
Marketing Assistant

Are you passionate about fashion, branding and creative campaigns? Lily Liverpool is looking for a driven Marketing Assistant to help elevate our brand and connect with our growing audience.

Responsibilities

• Assist in creating engaging content for social media, newsletters and campaigns.

• Help organise promotions, launches and seasonal marketing activities.

• Monitor brand consistency across all channels.

• Analyse basic data from campaigns and suggest improvements.

• Collaborate closely with the marketing team on new ideas and strategies.

Requirements

• Interest or experience in marketing, fashion or digital communication.

• Strong sense of aesthetics and branding.

• Ability to work efficiently and meet deadlines.

• Good communication skills and eye for detail.

• Understanding of social media trends is a plus.

Benefits

• Opportunity to support exciting brand campaigns.

• Competitive salary and potential progression into broader marketing roles.

• Learn from industry professionals in a growing fashion company.

• Employee discount on our new collections.

If this sounds like the perfect fit, send your CV to: support@lilyliverpool.co.uk